CLOSE

/

About Us

The Story of Petopvilla

Petopvilla's origin lies in a tragic flood that separated a Bichon Frise and his owner. Though the Bichon survived, he became a frail stray. A compassionate stranger rescued him, nursing him back to health and forming an unbreakable bond. This encounter inspired the creation of protective products not just for him, but for all pets, giving rise to Petopvilla.

Since then, Petopvilla has been committed to safeguarding pets with top-notch products. Guided by the Bichon's tale, the founder continually innovates, ensuring each pet gets the best care. Petopvilla isn't just a brand; it's a tale of love and hope. The founder aspires to offer a cozy and secure haven to all pets, regardless of challenges, believing every pet deserves the utmost care and attention.

About Petopvilla

In the beginning, when we ventured into the realm of pet products, we didn't yet have our own brand. However, as we steadily expanded and garnered more recognition for our offerings, the idea of crafting a brand took root. Presently, Petopvilla has secured its TM trademark in the United States, and soon, the coveted R symbol will follow suit in numerous countries. Rest assured, our products come with the assurance of these endorsements. Be sure to visit our official website: Petopvilla.com. We hold firm in our belief that Petopvilla's trajectory will only grow more prosperous, contributing to the wholesome and joyous growth of countless pets.

Petopvilla's Products

Petopvilla offers an array of premium-quality pet protection products, ranging from bedding essentials to supplements. Each item is meticulously designed to enrich the health and happiness of your pets, whether they are dogs or cats. We provide the finest selections for your furry companions.

At Petopvilla, every product is the result of meticulous market research followed by collaboration with select partner factories for customized samples. These prototypes undergo rigorous testing, and only when quality is confirmed do we proceed with promotional sales. Thus, rest assured in the reliability of Petopvilla's offerings. However, if you have valuable suggestions regarding our products, we warmly encourage you to reach out to our customer service center for feedback at petopvilla@gmail.com.

Petopvilla's Warehouse

Our warehouse is stocked with a diverse range of pet products, ensuring that your orders are promptly dispatched. We take utmost care in packaging each item to guarantee safe and secure delivery to your doorstep. Your satisfaction remains our foremost pursuit.

To streamline costs, we currently operate from a single warehouse, utilizing air freight to serve destinations including the United States, United Kingdom, Canada, Australia, and multiple European countries. However, as Petopvilla continues to flourish, we hold the belief that in the near future, our presence will extend to encompass warehouses in numerous other nations.

Petopvilla's Team

Currently, our roster includes a dedicated product development team, photography and editing team, operations team, logistics team, quality control team, and customer service center team. We hold the conviction that in the future, our array of professional teams will expand even further. We're committed to the responsibility of every product and dedicated to serving our customers. Should you have suggestions regarding any of our processes, we warmly encourage you to reach out to us at: petopvilla@gmail.com.

Petopvilla's Philosophy - Customer Experience is Our Priority

We steadfastly prioritize the interests of our customers and spare no effort in enhancing their experience, regardless of costs.

Company Information

service email: petopvilla@gmail.com

Contact number: +8618137378000

Company Address: Henan Huanzhong Network Technology Co., LTD., 1204, Building A, Hanhaibeijin, North third Ring Road , Wenhua Road, Zhengzhou, Henan, China 450000

If you have any questions, comments, or concerns, please don't hesitate to reach out to us. We value your feedback and are always ready to assist you.